Made in India · Built for hoteliers

Your guests deserve better.
So does your team.

Serai replaces the WhatsApp groups, spreadsheets, and paper registers your hotel runs on today — with one connected platform your entire team will actually use.

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6
Modules in one platform
30 min
To go live
₹0
Setup fee
Android + Web
App & desktop for your team

Trusted by hotels across India

The Hillside RetreatCasa MarinaUrban Nest HotelsThe Spice GardenLakefront SuitesThe Amber Palace
94%
Tasks completed on time
3×
Faster guest check-in
0
Lost work orders
100%
Push notification delivery
✓
Housekeeping notified instantly
Room 304 checkout → auto-assigned for cleaning
⚠️
Low stock caught before it's a problem
Bed linen drops below threshold → alert sent
📋
Guests check in before arrival
Secure link → documents verified in-app
Why Serai

One platform.
Every department.

Most hotels run on a patchwork of WhatsApp groups, paper logs, and disconnected tools. Serai replaces all of it — with a single source of truth your entire team works from.

1
One app your whole team works in
Every task, alert, and reminder lands as an instant push notification on the Serai Android app — and the desktop version at the front desk. Your team responds right where the work is, so nothing slips through a chat group.
2
Modular — pay only for what you use
Start with one module, add more as you grow. You're never paying for features your hotel doesn't need.
3
Live in 30 minutes, not 3 months
No lengthy implementation. No consultant fees. Set up your property and invite your team in under half an hour.
4
Built for Indian hoteliers
Designed around the way independent and boutique hotels in India actually operate — not adapted from a Western enterprise product.
Modules

Six modules. One platform.
Pay for what you use.

Enable only the modules your hotel needs today and grow into the rest as your operation scales.

✓
Task Management

Assign, track, and close operational tasks across every department. Staff get an instant push notification the moment something is assigned.

📦
Inventory

Track consumables in real time. Get low-stock alerts before you run out of linens, toiletries, or cleaning supplies.

🔧
Asset Maintenance

Log work orders, schedule preventive maintenance, and keep a full service history for every asset — ACs, lifts, generators.

💬
Lead Management

Turn enquiries into bookings. Track every lead through your pipeline with follow-up reminders so nothing slips through.

🏨
Rooms & Reservations

A live room board for housekeeping, full reservation management, and one-click check-in and check-out.

📋
Pre-Check-in

Send guests a secure link to fill their details before arrival. Verify documents in-app. Arrivals take seconds, not minutes.

Android & desktop

Real-time notifications, right on your team's devices

Serai runs as a fast Android app your staff install once — plus a desktop version for the front desk and managers. Every assignment, alert, and reminder arrives as an instant push notification and is answered right inside Serai, so nothing slips through a chat group.

Serainow
Task · assigned to youFix AC in Room 204 — Priority High, due by 2 PM.10:32 AM
Inventory · low stockBed Linen (King) — only 4 sets left. Threshold: 10.11:15 AM
Got it, will restock today ✓
Pre-check-in · completedRajesh finished express check-in. Documents verified.2:00 PM
🤖 Android app🖥️ Desktop
Data security

Your guest data is yours — and it stays that way.

Leads and guest records are a hotel's most competitive asset. Serai protects them with database-enforced isolation, end-to-end encryption, and access that even we can't grant ourselves — not trust alone.

Only your people see your data
One hotel never sees another's
Encrypted, behind Cloudflare
No standing admin access
Every action audited
Read our data-security commitments
What hoteliers say

Real results from real properties

Independent hotels across India have replaced their scattered tools with Serai.

"

Before Serai, our housekeeping team ran entirely on a WhatsApp group. Tasks got missed, stock ran out without warning, and I had no visibility. Now I open the app and see everything.

PM
Priya Menon
Owner, The Hillside Retreat, Coorg
"

The pre-check-in feature alone was worth it. Guests arrive with documents already verified — front desk handles check-in in under two minutes. Our guests notice the difference.

RK
Rohan Kapoor
General Manager, Casa Marina, Goa
"

We enabled Task and Inventory first. Within a week, my maintenance team stopped missing work orders and I stopped getting calls at 11 PM about things that had been forgotten.

AS
Anita Sharma
Operations Head, Urban Nest Hotels, Pune

Ready to bring your hotel onto one platform?

Book a 30-minute demo and we'll show you exactly how Serai fits your property — no sales pressure, no lengthy onboarding.

Book a free demo →

No setup fee · Cancel anytime · Live in 30 minutes

🇮🇳 Made in India · Built for the world's hoteliers