Your guests deserve better.
So does your team.
Serai replaces the WhatsApp groups, spreadsheets, and paper registers your hotel runs on today — with one connected platform your entire team will actually use.
Trusted by hotels across India
One platform.
Every department.
Most hotels run on a patchwork of WhatsApp groups, paper logs, and disconnected tools. Serai replaces all of it — with a single source of truth your entire team works from.
Six modules. One platform.
Pay for what you use.
Enable only the modules your hotel needs today and grow into the rest as your operation scales.
Assign, track, and close operational tasks across every department. Staff get WhatsApp notifications the moment something is assigned.
Track consumables in real time. Get low-stock alerts before you run out of linens, toiletries, or cleaning supplies.
Log work orders, schedule preventive maintenance, and keep a full service history for every asset — ACs, lifts, generators.
Turn enquiries into bookings. Track every lead through your pipeline with follow-up reminders so nothing slips through.
A live room board for housekeeping, full reservation management, and one-click check-in and check-out.
Send guests a WhatsApp link to fill their details before arrival. Verify documents in-app. Arrivals take seconds, not minutes.
Notifications where your team already works
Your staff already live on WhatsApp. Serai delivers every alert, assignment, and reminder directly there — zero new apps required.
Real results from real properties
Independent hotels across India have replaced their scattered tools with Serai.
Before Serai, our housekeeping team ran entirely on a WhatsApp group. Tasks got missed, stock ran out without warning, and I had no visibility. Now I open the app and see everything.
The pre-check-in feature alone was worth it. Guests arrive with documents already verified — front desk handles check-in in under two minutes. Our guests notice the difference.
We enabled Task and Inventory first. Within a week, my maintenance team stopped missing work orders and I stopped getting calls at 11 PM about things that had been forgotten.
Ready to bring your hotel onto one platform?
Book a 30-minute demo and we'll show you exactly how Serai fits your property — no sales pressure, no lengthy onboarding.
Book a free demo →No setup fee · Cancel anytime · Live in 30 minutes